Warranty & Returns

Refunds

As each transaction is unique, so too, are your special requirements and concerns surrounding your order.

For that reason, we ask that you please call our Customer Service Department on 03-9314-1499 to discuss any queries or concerns you may have in relation to your order.

A number of resolutions may be available to you and are subject to your particular situation.

Note: All refunds for orders placed online or over the telephone are credited back to the original credit card on which the order was purchased.